Privacy Policy

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INTRODUCTION

Your privacy is very important to us. 

The Processing of your Personal Information, as outlined in the Data Processing Agreement (DPA), shall be limited to the smallest extent possible in order to facilitate our mutual interest, i.e. the provision and rendering of the Service you ordered from us. Every reasonable effort is made to use the most up-to-date tools and procedures for the maximum protection of your data and your privacy.

1. DEFINITIONS

“Company” (also: “Blaikdriver,” “Company,” “We,” “Us,” “Our”) refers to “BLAIKDRIVER” S.R.L. a company registered in the Republic of Moldova under registration number: 1020600025406, with its registered seat at the address: 61, of. 75, Alecu Russo st., MD-2075, Chisinau, Republic of Moldova.

“Passenger” (also: “Customer,” “Client,” “You,” “Your”) refers to a person using the Blaikdriver company’s Services for a fee, or a person ordering the use of the Company’s services in person or via telephone, or any visitor to one of Blaikdriver’s Internet pages who completes the electronic order form (hereby known as: “Booking Form”). The confirmation of an order shall mean that the Passenger has entered into a legally binding contractual relationship with the Company, in full compliance with these Terms and Conditions.

“Lead Passenger” refers to the person whose name is listed first on the Booking Form (see below.) Unless stated otherwise, this Person bears sole responsibility for communicating with the Company, with any of its representatives, as well as for making any changes to the Service subsequent to its ordering, or for making special requests and/or directions during the Service. A person shall not be considered a Lead Passenger unless they are at least 18 years old and legally able to engage in contracts. The Lead Passenger is the person responsible for paying the full price of Services ordered and/or rendered, including any insurance premiums and subsequent changes, amendments or cancelation charges, as applicable. The Lead Passenger shall undertake to inform all other Passengers fully and accurately about all Services ordered, including any changes made after the initial booking. The Lead Passenger confirms that all Passengers accept and agree to these Terms and Conditions.

“Service” refers to trips organized by and on behalf of the Company and booked by or on behalf of the Client. A Service consists of, but is not limited to, Transportation Services, and various Guided and/or Curated Activities, as well as the Brokering of such Services for or on behalf of the Client. A Client may book a Service consisting of a single component, such a single Activity or a one-way Transportation Service. Unless otherwise explicitly stated, Transportation Services refers to chauffeured vehicle rentals or “transfers.”

“Partner” refers to a third-party provider of Services, such as may be in certain situations hired by the Company to perform Services and/or component Activities on its behalf. Our Partner may have their own terms and conditions; in the event of any conflict between the Partner’s terms and conditions and these Terms and Conditions, the relevant Term or Condition in these Terms and Conditions will prevail. All of our Partners are companies registered in their respective countries’ company registries and fully licensed to perform the pertinent Service.

“Confirmation” or “Voucher” refers to a written document confirming the Ordering of a Service, which includes all details listed in the Booking Form unless otherwise specified, sent to you via e-mail or printed from a computer and provided to you in person.

2. IMPORTANT INFORMATION AND WHO WE ARE

PURPOSE OF THIS PRIVACY NOTICE

This privacy notice aims to give you information on how BLAIKDRIVER S.R.L. collects and processes your personal data through your use of this website and our services, including any data you may provide through this website.

This website is not intended for children and we do not knowingly collect data relating to children.

It is important that you read this privacy notice together with any other privacy notice or fair processing notice we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This privacy notice supplements the other notices and is not intended to override them.

CONTROLLER

BLAIKDRIVER S.R.L. (referred to as “we”, “us” or “our” in this privacy notice) is the ‘controller’ of your personal data and responsible for your personal data. This privacy notice is issued on behalf of BLAIKDRIVER S.R.L.

CONTACT DETAILS

Our full contact details are here:

Full name of legal entity: BLAIKDRIVER S.R.L.

Email address: blaik.office@gmail.com

Postal address: 61, of. 75, Alecu Russo st., MD-2075, Chisinau, Republic of Moldova

If you have any questions about this privacy notice or our practices and procedures in relation to your personal data, or if you want to exercise your legal rights, please contact us the using the details set out above. We would appreciate the chance to deal with any concerns you might have but you have the right to make a complaint at any time to the National Personal Data Protection Centre, the Republic of Moldova supervisory authority for data protection issues (www.datepersonale.md) 

CHANGES TO THE PRIVACY NOTICE AND YOUR DUTY TO INFORM US OF CHANGES

This version was last updated on 21 September 2020.

It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.

THIRD-PARTY LINKS

This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.

3. DATA PROCESSING AGREEMENT (DPA)

SUBJECT MATTER AND DURATION

The following Articles are entered into in relation to DPA as part of the general Terms and Conditions made by and between us and you. Unless otherwise explicitly stated hereunder, all capitalized terms used herein shall have the same meanings as ascribed to them in Articles 1 above.

In accordance with the requirements of the GDPR Regulation (EU) 2016/679 (General Data Protection Regulation) hereafter “GDPR”, namely Article 54 thereof, this DPA stipulates the rights and obligations of Blaikdriver, acting as Controller in relation to the processing of certain personal data under the Contract. For the purposes of this DPA, “personal data”, “process/processing”, “Controller”, “Processor”, “data subject” and “supervisory authority” have the same meaning as in the GDPR.

The term of this DPA shall correspond to the term of the Contract.

4. NATURE, PURPOSE AND SCOPE OF DATA PROCESSING

Any personal information you make available to us in the process of ordering our Services, as well as any resulting communication, whether direct, indirect, supporting or consequential, is subject to our Privacy Policy (see below) and will be used for no other purpose except insofar as is necessary to process your request and/or provide the Service you ordered. Any processing of this information, as well as any communication taking place as a result of your having ordered our Services, is strictly limited to justified interest we may have in order to render the Service you ordered.

This DPA applies to the processing of such personal data belonging to our Clients. The DPA also applies to the processing of personal data done on behalf of Blaikdriver by its various partners.

The data processing shall take place exclusively in a member state of the European Union (hereby known as “Member State”) or in another state which is signatory to the Agreement on the European Economic Area. Any transfer of data to a third country shall require our prior approval and shall take place only if the specific prerequisites of the GDPR (namely Article 44 and subsequent articles) are satisfied.

As part of your Booking and in order for us to successfully render the Service you ordered, you will receive from us the various electronic communications listed below. If we decide there is a need based on our justified interest, or if this becomes necessary for the rendering of our service, we reserve the right to send you other types of electronic communication:

  • Booking Confirmation
  • Booking Amendments
  • Invoice
  • Invitation to review our service with a view to internal quality assurance

We also reserve the right to contact you by telephone via the number you listed in the Booking Form.

Any communication whose scope exceeds our justified interests in relation to processing your order and rendering the pertinent service requires your express consent, given separately of your own free will.

5. DISCLOSURES OF YOUR PERSONAL DATA

We may have to share your personal data with the parties set out below for the purposes set out in the DPA.

Third parties to whom we may choose to sell, transfer, or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your personal data in the same way as set out in this privacy notice.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

6. INTERNATIONAL TRANSFERS

We share your personal data within the Blaikdriver group, including with our subsidiary in the Republic of Moldova. This will involve transferring your data outside the European Economic Area (EEA).

Whenever we transfer your personal data out of the EEA, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:

  • We will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data by the European Commission. For further details, see European Commission: Adequacy of the protection of personal data in non-EU countries.
  • Where we use certain service providers, we may use specific contracts approved by the European Commission which give personal data the same protection it has in Europe. For further details, see European Commission: Model contracts for the transfer of personal data to third countries.
  • Where we use providers based in the US, we may transfer data to them if they are part of the Privacy Shield which requires them to provide similar protection to personal data shared between the Europe and the US. For further details, see European Commission: EU-US Privacy Shield.

Please Contact us if you want further information on the specific mechanism used by us when transferring your personal data out of the EEA.

7. TYPES OF PERSONAL DATA

The following data categories may be involved in the processing of our clients’ personal data:

  1. Personal data contained in the Transfer Confirmation, namely:
  • Date, time, airport, flight number (railway station, train number, etc.);
  • The number of passengers and the route, including the point of origin and the destination;
  • The number of luggage items (if any);
  • Client’s telephone numbers specifying full names;
  • The vehicle category chosen by the client;
  • The number of necessary child safety seats and/or booster seats required;
  • Special requests by the Client, if any;
  • An approximate place of meeting the Clients at an airport, railway station, etc.;
  • Telephone numbers of Blaikdriver’s contact persons;
  • Other information necessary for the considered approval and proper execution of an order.
  1. Personal data obtained subsequently in relation to the provision of services under the Contract, such as changes / amendments to Transfer Confirmation data or route details communicated to Blaikdriver in a timely manner and through proper channels.

In order to comply with legal obligations, we store the following information for 11 years following the transfer date:

  • Lead Passenger name
  • Number of passengers
  • Lead Passenger E-mail
  • Point of origin (pick-up point) and destination.

8. OUR RIGHTS AND OBLIGATIONS

Our obligations to you are as follows:

  1. Ensure that our processing of personal data, including the transfer of personal data to our Partner if necessary, will be carried out in accordance with the relevant provisions of applicable data protection laws.
  2. Ensure that any person conducting the audit or inspection with regard to our compliance with this DPA, or the compliance therewith on part of any of our Partners, is bound by the duty of confidentiality.
  3. Ensure that any requests received from you with regard to your Rights in accordance with the GDPR are followed through in a prompt and thorough manner.

Note that letters of authority and/or copies of documents used to verify the signature of a parent or legal guardian, in accordance with Article 7 above, shall be stored by us for the duration of the Service.

Note also that in certain cases, EU or Member State legislation may make it necessary for us to store your personal information for an extended period and/or transfer your information to relevant Authorities without informing you of this.

Without affecting and in addition to any other right reserved by us according to these Terms and Conditions or according to this DPA, we have the right to transfer your Personal Information to a Partner for the express purpose of providing and rendering a Service you ordered. This transfer and subsequent processing shall be done in full accordance with these Terms and Conditions, this DPA, the GDPR, as well as any other relevant EU and/or Member State legislation.

9. YOUR RIGHTS

Under the provisions of the GDPR you are entitled to certain rights with regard to your personal information. For example, you are entitled to contact us at any time and request that we update, delete or transfer your personal information either to yourself or to a third party of your choosing. This Article details these rights and how to exercise them.

  1. The right to be informed: You may ask us for a general description of our activities with regard to the gathering and processing of information, including but not limited to: the name and contact information of our organization, the name and contact information of our representative and/or Data Protection Officer (DPO), the general purpose of and legal basis for our data processing, the categories of personal data we gather and the time periods for which we store them, as well as a list of rights available to individuals, including their right to file a complaint with the proper supervisory bodies and, lastly, any information about our activities with regard to automated decision making and/or profiling.
  2. The right of access: You may ask us to confirm whether we are currently processing your personal information, to submit a copy of this information to you, or to answer certain other questions regarding your personal information, such as what information we possess, what we use it for, what your rights are in this regard, through what channels you may file complaints, how we gather information and whether or not we have carried out any activities with regard to automated decision making or profiling, all assuming that such information has not already been delivered to you as part of the Privacy Policy itself forming an integral part of these Terms and Conditions.
  3. The right to rectification: You may ask us to rectify any incorrect personal information we may have. Where applicable, we may ask you to double-check the accuracy of the information before we act on your request.
  4. The right to erasure: You may ask us to erase your personal information in the event that this information is no longer necessary for the purpose for which it was gathered, or if you decided to withdraw your consent (this provision applies only to cases where the gathering of information was conditional on your consent), or if you successfully exercised your right to object (see below), or if your information was processed in an unlawful way, or else if this erasure is necessary in order to comply with legal requirements. We are under no obligation to honor your request for the erasure of personal information in cases where its processing is necessary in order to comply with legal requirements, nor if we need your personal information to establish, use or justify a legal claim. Certain other conditions exist which would relieve us of the duty to comply with your erasure request; we have listed the two most common grounds for refusal. Our Data Protection Officer can be reached at any time by sending an email to the address privacy@legal.md.
  5. The right to restrict processing: You may ask us to restrict (i.e. to keep in storage without using) your personal information, but only in cases where its accuracy has been brought into question (see “The right to rectification” above), in order to check the accuracy of the information, or in cases where any processing of your information would be unlawful but you do not wish for the information to be erased; or in cases where the information is no longer needed for the original purpose for which they were gathered, however they may still be necessary to establish, use or justify a legal claim; or in cases where you used your right to object (see below) and a check is underway for any possible grounds to supersede your request or objection. After receiving your request to restrict processing your personal information, we may still continue processing in case we have a legal basis to do so, or in case we get your consent for such activity, or if we need your personal information to establish, use or justify a legal claim, or else for the purpose of privacy protection and the rights pertaining to the information belonging to another natural or legal person.
  6. The right to data portability: You may ask us to make your personal information available to you in a structured form common in electronic transmission such as can be processed by a computer, or you may ask us to transfer your personal information directly to a third-party data processor of your choice, however this may only be done in cases where the information is being processed following your consent or the signing of a contract between us and you.
  7. The right to object: If you believe that your basic human rights and freedoms have precedence over our legal interests, you may file a complaint with a view to any part of the processing being done on your personal information which lists “justified interest” as its lawful basis. Once you submit your complaint, we have the right to prove possession of justified interests which you can reasonably assume supersedes your basic rights and freedoms.
  8. Rights in relation to automated decision making and profiling: We do not at this time process information in any way that might include automated decision making.

Any requests we receive will be dealt with by our designated Data Protection Officer (DPO) without undue delay. Our DPO will then take all necessary steps to follow through on your request.

As a rule, we will process all requests related to personal information within 30 days of the day we received your request. One exception can be very complex or multiple requests, in which case we reserve the right to extend this period for an additional 60 days. Furthermore, we reserve the right to charge a very small amount needed to process very complex requests. These extensions or fees have no effect on your rights under the GDPR, nor on your rights and privileges under any other statute or regulation.

You may exercise any of your rights listed above by sending an email directly to out DPO at the email address blaikdriver@privacy.associates

Any queries regarding the use of personal information should be directed at our DPO at the email address blaikdriver@privacy.associates 

10. COOKIES

We use Internet “cookies” and various other technologies to track visits to our websites. The purpose of these technologies is to help us analyze web traffic as well as to enable our web pages to be fully functional. Some of these technologies we use ourselves, while others are used by the Partners with whom we collaborate on developing improvements to our services.

What is a ‘cookie?’ A cookie is a very small computer file in text form. It is used to transmit information to the website user’s browser application and stored on the user’s hard disk drive or other file storage. Cookies generally include the name of the website where it originated, its own (i.e. the cookie’s) expiry date and a numerical value which is often randomly generated for data processing purposes.

Each visitor of any of our Internet pages will receive a cookie. Cookies may be used for the following purposes:

  • To uniquely identify you as a visitor by issuing a number to be reused when you visit our website again (and not in any other circumstances.) This helps us tailor our content to your interests, and also to apply the so-called “frequency capping” technique to advertisements, i.e. to prevent your excessive exposure to our marketing materials;
  • To enable us to gather anonymous, aggregate statistics in order to better understand the interaction of visitors with our website and ways to improve its structure. Neither this nor any other technology we use enables us to identify you as a natural person.

All information gathered via cookies is fully anonymous and contains no references to personally identifiable information such as names, ID numbers or e-mail addresses. Information which may combined in order to identify you is stored separately and with full application of all reasonable measures in order to limit access and processing.

Our cookies cannot be used to infect your device with viruses or other malware. You cannot use or utilize our web pages unless you consent to our use of certain cookies (see below.)

Cookie Duration. Cookies are stored on your device for a fixed, predetermined period. So-called ‘session cookies’ are saved into your device’s temporary memory storage for the duration of your visit. They are automatically deleted when you leave the website.

Facebook and YouTube cookies. Information regarding Facebook and YouTube cookies and the various options at your disposal can be found at the website After choosing a language, go to “Your online choices.”

Enabling and disabling cookies. Your browser application’s cookie settings enable you to accept or reject any cookies you wish. However, rejecting or disabling cookies may mean that some interactive functionality on our website will no longer be available.

Overview of the cookies we use.

  • _dc_gtm_: This cookie is set by the Google Analytics web analytics software. Its duration is 1 minute, after which it is deleted. Its purpose is to distinguish between a website’s visitors. This cookie is mandatory, meaning that our website may not function properly if you disable it.
  • _gid: This cookie is also set by Google Analytics, and mandatory like dc_gtm. Its duration is 24 hours, during which time it also serves the purpose of differentiating between visitors.
  • _ga: The duration of this cookie is 2 years. It too is mandatory, set by Google Analytics, and likewise used to differentiate between visitors.
  • ci_session: This cookie is set by Codeigniter, the web design framework we use. It is mandatory and its duration is 10 hours. Its purpose is to track basic user information, such as what device and browser software you used to access our website.
  • cookie_booking_vozilo: This cookie is set by us. It is not mandatory. Its duration is 1 hour, during which time it tracks the vehicle category you chose on our website for your transfer. The cookie is generated by your click on any of our offered vehicles.
  • cookie_agree: This cookie is also set by us, and is also non-mandatory. It is generated when you click “Got it!” on our cookie usage prompt. Its duration is 1 year.
  • ct-lang: Set by us and non-mandatory, this cookie tracks what display language you chose for our website. Choosing a language generates the cookie, which lasts for 2 years.
  • hasPurchased: This is the only mandatory cookie set by us. Its duration is 60 days, and its purpose is to track whether a visitor to our website has completed a booking. It is generated whenever someone completes the booking process.

11. THIRD-PARTY ADVERTISING

We reserve the right to hire the services of a third party in order to show you advertising material when you visit an Internet page or use a network service belonging to or associated with this third party. This advertising may entail the use of cookies in order to track the effectiveness of marketing efforts. We have neither control over nor access to these cookies. Information about third-party cookies and the various options at your disposal can be found at the Internet address After choosing a language, go to “Your online choices.”

Last revision: March 2021.

BLAIKDRIVER OFFICIAL REPREZENTATIVE

“BLAIKDRIVER” S.R.L. 

registration number: 1020600025406

61, of. 75, Alecu Russo st., MD-2075,
Chisinau, Republic of Moldova

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Privacy Policy

INTRODUCTION

Your privacy is very important to us. 

The Processing of your Personal Information, as outlined in the Data Processing Agreement (DPA), shall be limited to the smallest extent possible in order to facilitate our mutual interest, i.e. the provision and rendering of the Service you ordered from us. Every reasonable effort is made to use the most up-to-date tools and procedures for the maximum protection of your data and your privacy.

1. DEFINITIONS

“Company” (also: “Blaikdriver,” “Company,” “We,” “Us,” “Our”) refers to “BLAIKDRIVER” S.R.L. a company registered in the Republic of Moldova under registration number: 1020600025406, with its registered seat at the address: 61, of. 75, Alecu Russo st., MD-2075, Chisinau, Republic of Moldova.

“Passenger” (also: “Customer,” “Client,” “You,” “Your”) refers to a person using the Blaikdriver company’s Services for a fee, or a person ordering the use of the Company’s services in person or via telephone, or any visitor to one of Blaikdriver’s Internet pages who completes the electronic order form (hereby known as: “Booking Form”). The confirmation of an order shall mean that the Passenger has entered into a legally binding contractual relationship with the Company, in full compliance with these Terms and Conditions.

“Lead Passenger” refers to the person whose name is listed first on the Booking Form (see below.) Unless stated otherwise, this Person bears sole responsibility for communicating with the Company, with any of its representatives, as well as for making any changes to the Service subsequent to its ordering, or for making special requests and/or directions during the Service. A person shall not be considered a Lead Passenger unless they are at least 18 years old and legally able to engage in contracts. The Lead Passenger is the person responsible for paying the full price of Services ordered and/or rendered, including any insurance premiums and subsequent changes, amendments or cancelation charges, as applicable. The Lead Passenger shall undertake to inform all other Passengers fully and accurately about all Services ordered, including any changes made after the initial booking. The Lead Passenger confirms that all Passengers accept and agree to these Terms and Conditions.

“Service” refers to trips organized by and on behalf of the Company and booked by or on behalf of the Client. A Service consists of, but is not limited to, Transportation Services, and various Guided and/or Curated Activities, as well as the Brokering of such Services for or on behalf of the Client. A Client may book a Service consisting of a single component, such a single Activity or a one-way Transportation Service. Unless otherwise explicitly stated, Transportation Services refers to chauffeured vehicle rentals or “transfers.”

“Partner” refers to a third-party provider of Services, such as may be in certain situations hired by the Company to perform Services and/or component Activities on its behalf. Our Partner may have their own terms and conditions; in the event of any conflict between the Partner’s terms and conditions and these Terms and Conditions, the relevant Term or Condition in these Terms and Conditions will prevail. All of our Partners are companies registered in their respective countries’ company registries and fully licensed to perform the pertinent Service.

“Confirmation” or “Voucher” refers to a written document confirming the Ordering of a Service, which includes all details listed in the Booking Form unless otherwise specified, sent to you via e-mail or printed from a computer and provided to you in person.

2. IMPORTANT INFORMATION AND WHO WE ARE

PURPOSE OF THIS PRIVACY NOTICE

This privacy notice aims to give you information on how BLAIKDRIVER S.R.L. collects and processes your personal data through your use of this website and our services, including any data you may provide through this website.

This website is not intended for children and we do not knowingly collect data relating to children.

It is important that you read this privacy notice together with any other privacy notice or fair processing notice we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This privacy notice supplements the other notices and is not intended to override them.

CONTROLLER

BLAIKDRIVER S.R.L. (referred to as “we”, “us” or “our” in this privacy notice) is the ‘controller’ of your personal data and responsible for your personal data. This privacy notice is issued on behalf of BLAIKDRIVER S.R.L.

CONTACT DETAILS

Our full contact details are here:

Full name of legal entity: BLAIKDRIVER S.R.L.

Email address: blaik.office@gmail.com

Postal address: 61, of. 75, Alecu Russo st., MD-2075, Chisinau, Republic of Moldova

If you have any questions about this privacy notice or our practices and procedures in relation to your personal data, or if you want to exercise your legal rights, please contact us the using the details set out above. We would appreciate the chance to deal with any concerns you might have but you have the right to make a complaint at any time to the National Personal Data Protection Centre, the Republic of Moldova supervisory authority for data protection issues (www.datepersonale.md) 

CHANGES TO THE PRIVACY NOTICE AND YOUR DUTY TO INFORM US OF CHANGES

This version was last updated on 21 September 2020.

It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.

THIRD-PARTY LINKS

This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.

3. DATA PROCESSING AGREEMENT (DPA)

SUBJECT MATTER AND DURATION

The following Articles are entered into in relation to DPA as part of the general Terms and Conditions made by and between us and you. Unless otherwise explicitly stated hereunder, all capitalized terms used herein shall have the same meanings as ascribed to them in Articles 1 above.

In accordance with the requirements of the GDPR Regulation (EU) 2016/679 (General Data Protection Regulation) hereafter “GDPR”, namely Article 54 thereof, this DPA stipulates the rights and obligations of Blaikdriver, acting as Controller in relation to the processing of certain personal data under the Contract. For the purposes of this DPA, “personal data”, “process/processing”, “Controller”, “Processor”, “data subject” and “supervisory authority” have the same meaning as in the GDPR.

The term of this DPA shall correspond to the term of the Contract.

4. NATURE, PURPOSE AND SCOPE OF DATA PROCESSING

Any personal information you make available to us in the process of ordering our Services, as well as any resulting communication, whether direct, indirect, supporting or consequential, is subject to our Privacy Policy (see below) and will be used for no other purpose except insofar as is necessary to process your request and/or provide the Service you ordered. Any processing of this information, as well as any communication taking place as a result of your having ordered our Services, is strictly limited to justified interest we may have in order to render the Service you ordered.

This DPA applies to the processing of such personal data belonging to our Clients. The DPA also applies to the processing of personal data done on behalf of Blaikdriver by its various partners.

The data processing shall take place exclusively in a member state of the European Union (hereby known as “Member State”) or in another state which is signatory to the Agreement on the European Economic Area. Any transfer of data to a third country shall require our prior approval and shall take place only if the specific prerequisites of the GDPR (namely Article 44 and subsequent articles) are satisfied.

As part of your Booking and in order for us to successfully render the Service you ordered, you will receive from us the various electronic communications listed below. If we decide there is a need based on our justified interest, or if this becomes necessary for the rendering of our service, we reserve the right to send you other types of electronic communication:

  • Booking Confirmation
  • Booking Amendments
  • Invoice
  • Invitation to review our service with a view to internal quality assurance

We also reserve the right to contact you by telephone via the number you listed in the Booking Form.

Any communication whose scope exceeds our justified interests in relation to processing your order and rendering the pertinent service requires your express consent, given separately of your own free will.

5. DISCLOSURES OF YOUR PERSONAL DATA

We may have to share your personal data with the parties set out below for the purposes set out in the DPA.

Third parties to whom we may choose to sell, transfer, or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your personal data in the same way as set out in this privacy notice.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

6. INTERNATIONAL TRANSFERS

We share your personal data within the Blaikdriver group, including with our subsidiary in the Republic of Moldova. This will involve transferring your data outside the European Economic Area (EEA).

Whenever we transfer your personal data out of the EEA, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:

  • We will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data by the European Commission. For further details, see European Commission: Adequacy of the protection of personal data in non-EU countries.
  • Where we use certain service providers, we may use specific contracts approved by the European Commission which give personal data the same protection it has in Europe. For further details, see European Commission: Model contracts for the transfer of personal data to third countries.
  • Where we use providers based in the US, we may transfer data to them if they are part of the Privacy Shield which requires them to provide similar protection to personal data shared between the Europe and the US. For further details, see European Commission: EU-US Privacy Shield.

Please Contact us if you want further information on the specific mechanism used by us when transferring your personal data out of the EEA.

7. TYPES OF PERSONAL DATA

The following data categories may be involved in the processing of our clients’ personal data:

  1. Personal data contained in the Transfer Confirmation, namely:
  • Date, time, airport, flight number (railway station, train number, etc.);
  • The number of passengers and the route, including the point of origin and the destination;
  • The number of luggage items (if any);
  • Client’s telephone numbers specifying full names;
  • The vehicle category chosen by the client;
  • The number of necessary child safety seats and/or booster seats required;
  • Special requests by the Client, if any;
  • An approximate place of meeting the Clients at an airport, railway station, etc.;
  • Telephone numbers of Blaikdriver’s contact persons;
  • Other information necessary for the considered approval and proper execution of an order.
  1. Personal data obtained subsequently in relation to the provision of services under the Contract, such as changes / amendments to Transfer Confirmation data or route details communicated to Blaikdriver in a timely manner and through proper channels.

In order to comply with legal obligations, we store the following information for 11 years following the transfer date:

  • Lead Passenger name
  • Number of passengers
  • Lead Passenger E-mail
  • Point of origin (pick-up point) and destination.

8. OUR RIGHTS AND OBLIGATIONS

Our obligations to you are as follows:

  1. Ensure that our processing of personal data, including the transfer of personal data to our Partner if necessary, will be carried out in accordance with the relevant provisions of applicable data protection laws.
  2. Ensure that any person conducting the audit or inspection with regard to our compliance with this DPA, or the compliance therewith on part of any of our Partners, is bound by the duty of confidentiality.
  3. Ensure that any requests received from you with regard to your Rights in accordance with the GDPR are followed through in a prompt and thorough manner.

Note that letters of authority and/or copies of documents used to verify the signature of a parent or legal guardian, in accordance with Article 7 above, shall be stored by us for the duration of the Service.

Note also that in certain cases, EU or Member State legislation may make it necessary for us to store your personal information for an extended period and/or transfer your information to relevant Authorities without informing you of this.

Without affecting and in addition to any other right reserved by us according to these Terms and Conditions or according to this DPA, we have the right to transfer your Personal Information to a Partner for the express purpose of providing and rendering a Service you ordered. This transfer and subsequent processing shall be done in full accordance with these Terms and Conditions, this DPA, the GDPR, as well as any other relevant EU and/or Member State legislation.

9. YOUR RIGHTS

Under the provisions of the GDPR you are entitled to certain rights with regard to your personal information. For example, you are entitled to contact us at any time and request that we update, delete or transfer your personal information either to yourself or to a third party of your choosing. This Article details these rights and how to exercise them.

  1. The right to be informed: You may ask us for a general description of our activities with regard to the gathering and processing of information, including but not limited to: the name and contact information of our organization, the name and contact information of our representative and/or Data Protection Officer (DPO), the general purpose of and legal basis for our data processing, the categories of personal data we gather and the time periods for which we store them, as well as a list of rights available to individuals, including their right to file a complaint with the proper supervisory bodies and, lastly, any information about our activities with regard to automated decision making and/or profiling.
  2. The right of access: You may ask us to confirm whether we are currently processing your personal information, to submit a copy of this information to you, or to answer certain other questions regarding your personal information, such as what information we possess, what we use it for, what your rights are in this regard, through what channels you may file complaints, how we gather information and whether or not we have carried out any activities with regard to automated decision making or profiling, all assuming that such information has not already been delivered to you as part of the Privacy Policy itself forming an integral part of these Terms and Conditions.
  3. The right to rectification: You may ask us to rectify any incorrect personal information we may have. Where applicable, we may ask you to double-check the accuracy of the information before we act on your request.
  4. The right to erasure: You may ask us to erase your personal information in the event that this information is no longer necessary for the purpose for which it was gathered, or if you decided to withdraw your consent (this provision applies only to cases where the gathering of information was conditional on your consent), or if you successfully exercised your right to object (see below), or if your information was processed in an unlawful way, or else if this erasure is necessary in order to comply with legal requirements. We are under no obligation to honor your request for the erasure of personal information in cases where its processing is necessary in order to comply with legal requirements, nor if we need your personal information to establish, use or justify a legal claim. Certain other conditions exist which would relieve us of the duty to comply with your erasure request; we have listed the two most common grounds for refusal. Our Data Protection Officer can be reached at any time by sending an email to the address privacy@legal.md.
  5. The right to restrict processing: You may ask us to restrict (i.e. to keep in storage without using) your personal information, but only in cases where its accuracy has been brought into question (see “The right to rectification” above), in order to check the accuracy of the information, or in cases where any processing of your information would be unlawful but you do not wish for the information to be erased; or in cases where the information is no longer needed for the original purpose for which they were gathered, however they may still be necessary to establish, use or justify a legal claim; or in cases where you used your right to object (see below) and a check is underway for any possible grounds to supersede your request or objection. After receiving your request to restrict processing your personal information, we may still continue processing in case we have a legal basis to do so, or in case we get your consent for such activity, or if we need your personal information to establish, use or justify a legal claim, or else for the purpose of privacy protection and the rights pertaining to the information belonging to another natural or legal person.
  6. The right to data portability: You may ask us to make your personal information available to you in a structured form common in electronic transmission such as can be processed by a computer, or you may ask us to transfer your personal information directly to a third-party data processor of your choice, however this may only be done in cases where the information is being processed following your consent or the signing of a contract between us and you.
  7. The right to object: If you believe that your basic human rights and freedoms have precedence over our legal interests, you may file a complaint with a view to any part of the processing being done on your personal information which lists “justified interest” as its lawful basis. Once you submit your complaint, we have the right to prove possession of justified interests which you can reasonably assume supersedes your basic rights and freedoms.
  8. Rights in relation to automated decision making and profiling: We do not at this time process information in any way that might include automated decision making.

Any requests we receive will be dealt with by our designated Data Protection Officer (DPO) without undue delay. Our DPO will then take all necessary steps to follow through on your request.

As a rule, we will process all requests related to personal information within 30 days of the day we received your request. One exception can be very complex or multiple requests, in which case we reserve the right to extend this period for an additional 60 days. Furthermore, we reserve the right to charge a very small amount needed to process very complex requests. These extensions or fees have no effect on your rights under the GDPR, nor on your rights and privileges under any other statute or regulation.

You may exercise any of your rights listed above by sending an email directly to out DPO at the email address blaikdriver@privacy.associates

Any queries regarding the use of personal information should be directed at our DPO at the email address blaikdriver@privacy.associates 

10. COOKIES

We use Internet “cookies” and various other technologies to track visits to our websites. The purpose of these technologies is to help us analyze web traffic as well as to enable our web pages to be fully functional. Some of these technologies we use ourselves, while others are used by the Partners with whom we collaborate on developing improvements to our services.

What is a ‘cookie?’ A cookie is a very small computer file in text form. It is used to transmit information to the website user’s browser application and stored on the user’s hard disk drive or other file storage. Cookies generally include the name of the website where it originated, its own (i.e. the cookie’s) expiry date and a numerical value which is often randomly generated for data processing purposes.

Each visitor of any of our Internet pages will receive a cookie. Cookies may be used for the following purposes:

  • To uniquely identify you as a visitor by issuing a number to be reused when you visit our website again (and not in any other circumstances.) This helps us tailor our content to your interests, and also to apply the so-called “frequency capping” technique to advertisements, i.e. to prevent your excessive exposure to our marketing materials;
  • To enable us to gather anonymous, aggregate statistics in order to better understand the interaction of visitors with our website and ways to improve its structure. Neither this nor any other technology we use enables us to identify you as a natural person.

All information gathered via cookies is fully anonymous and contains no references to personally identifiable information such as names, ID numbers or e-mail addresses. Information which may combined in order to identify you is stored separately and with full application of all reasonable measures in order to limit access and processing.

Our cookies cannot be used to infect your device with viruses or other malware. You cannot use or utilize our web pages unless you consent to our use of certain cookies (see below.)

Cookie Duration. Cookies are stored on your device for a fixed, predetermined period. So-called ‘session cookies’ are saved into your device’s temporary memory storage for the duration of your visit. They are automatically deleted when you leave the website.

Facebook and YouTube cookies. Information regarding Facebook and YouTube cookies and the various options at your disposal can be found at the website After choosing a language, go to “Your online choices.”

Enabling and disabling cookies. Your browser application’s cookie settings enable you to accept or reject any cookies you wish. However, rejecting or disabling cookies may mean that some interactive functionality on our website will no longer be available.

Overview of the cookies we use.

  • _dc_gtm_: This cookie is set by the Google Analytics web analytics software. Its duration is 1 minute, after which it is deleted. Its purpose is to distinguish between a website’s visitors. This cookie is mandatory, meaning that our website may not function properly if you disable it.
  • _gid: This cookie is also set by Google Analytics, and mandatory like dc_gtm. Its duration is 24 hours, during which time it also serves the purpose of differentiating between visitors.
  • _ga: The duration of this cookie is 2 years. It too is mandatory, set by Google Analytics, and likewise used to differentiate between visitors.
  • ci_session: This cookie is set by Codeigniter, the web design framework we use. It is mandatory and its duration is 10 hours. Its purpose is to track basic user information, such as what device and browser software you used to access our website.
  • cookie_booking_vozilo: This cookie is set by us. It is not mandatory. Its duration is 1 hour, during which time it tracks the vehicle category you chose on our website for your transfer. The cookie is generated by your click on any of our offered vehicles.
  • cookie_agree: This cookie is also set by us, and is also non-mandatory. It is generated when you click “Got it!” on our cookie usage prompt. Its duration is 1 year.
  • ct-lang: Set by us and non-mandatory, this cookie tracks what display language you chose for our website. Choosing a language generates the cookie, which lasts for 2 years.
  • hasPurchased: This is the only mandatory cookie set by us. Its duration is 60 days, and its purpose is to track whether a visitor to our website has completed a booking. It is generated whenever someone completes the booking process.

11. THIRD-PARTY ADVERTISING

We reserve the right to hire the services of a third party in order to show you advertising material when you visit an Internet page or use a network service belonging to or associated with this third party. This advertising may entail the use of cookies in order to track the effectiveness of marketing efforts. We have neither control over nor access to these cookies. Information about third-party cookies and the various options at your disposal can be found at the Internet address After choosing a language, go to “Your online choices.”

Last revision: March 2021.

BLAIKDRIVER OFFICIAL REPREZENTATIVE

“BLAIKDRIVER” S.R.L. 

registration number: 1020600025406

61, of. 75, Alecu Russo st., MD-2075,
Chisinau, Republic of Moldova